Embeds, Media, & SnapPages Performance Issues

Incident Report for Subsplash

Resolved

This incident has been resolved.

Posted Aug 18, 2021 - 14:19 PDT

Monitoring

All systems are operational and the total impact lasted 15 minutes. Our team is investigating further to identify a cause to avoid further disruptions.

Posted Aug 18, 2021 - 14:01 PDT

Investigating

Our team is investigating performance degradation for systems powering our embeds, media & files, and SnapPages sites. Some pages and sites might fail to load.

Posted Aug 18, 2021 - 13:49 PDT

This incident affected: Mobile apps, SnapPages, Web tools, and Dashboards.