All Systems Operational
Mobile apps   ? Operational
90 days ago
99.95 % uptime
Today
Giving   Operational
90 days ago
100.0 % uptime
Today
TV apps   ? Operational
90 days ago
99.96 % uptime
Today
SnapPages   ? Operational
90 days ago
100.0 % uptime
Today
Web tools   ? Operational
90 days ago
99.96 % uptime
Today
Dashboards   ? Operational
90 days ago
99.92 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 10, 2018

No incidents reported today.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018
Resolved - Events and TV apps are looking good. This incident has been resolved and we will take what we've learned to inform our processes going forward. Thank you!
Dec 6, 06:02 UTC
Monitoring - We have deployed a fix for event embeds, events added to lists and TV apps. They are looking good and we will continue to monitor until we are confident in the resolution.
Dec 6, 05:34 UTC
Update - We have identified the root cause of the events disruption and are working on a resolution. The investigation regarding TV apps is still under way. Thank you for your patience.
Dec 6, 04:44 UTC
Investigating - We are investigating a service disruption to our event web embeds and TV apps. Events added to lists are also not displaying within the app. We will update soon with a more detailed assessment and plan of action to fix the issues.
Dec 6, 04:07 UTC
Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018
Resolved - The service disruption to media is resolved. During this time the ability to navigate to media items within a media series was compromised resulting in no media items displaying inside of their series. All services are operational at this time and we thank you for your patience.
Nov 30, 05:22 UTC
Monitoring - A fix has been implemented, media is up and running and we are watching closely to ensure that we are in the clear.
Nov 30, 04:56 UTC
Update - We are continuing to investigate the disruption to media services within mobile apps and will keep you updated as we learn more and work to implement a resolution.
Nov 30, 04:49 UTC
Investigating - We are currently investigating reports of media items that are not visible or able to play on the mobile app.
Nov 30, 04:12 UTC
Nov 29, 2018

No incidents reported.

Nov 28, 2018

No incidents reported.

Nov 27, 2018

No incidents reported.

Nov 26, 2018

No incidents reported.