All Systems Operational
Mobile apps ? Operational
90 days ago
99.86 % uptime
Today
Giving Operational
90 days ago
100.0 % uptime
Today
Subsplash Live Operational
90 days ago
100.0 % uptime
Today
TV apps ? Operational
90 days ago
99.9 % uptime
Today
SnapPages ? Operational
90 days ago
99.88 % uptime
Today
Subsplash Messaging ? Operational
90 days ago
100.0 % uptime
Today
Web tools ? Operational
90 days ago
99.95 % uptime
Today
Dashboards ? Operational
90 days ago
99.93 % uptime
Today
Church Management Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 18, 2024

No incidents reported today.

Mar 17, 2024
Resolved - This incident has been resolved.
Mar 17, 12:40 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 17, 11:38 PDT
Update - We are continuing to investigate this issue.
Mar 17, 11:30 PDT
Investigating - A fix has been deployed for media failing to upload or transition. We are monitoring this fix.
Mar 17, 10:49 PDT
Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.

Mar 13, 2024

No incidents reported.

Mar 12, 2024

No incidents reported.

Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024

No incidents reported.

Mar 6, 2024
Postmortem - Read details
Mar 7, 08:54 PST
Resolved - This incident has been resolved. It will still take some time for the system to catch up fully and display every transaction and transfer. If you still see missing information on your Giving dashboard, that information should be visible soon.
Mar 6, 13:48 PST
Monitoring - A fix has been implemented and we are monitoring the results. This issue created a backlog of updates that will take some time to catch up now that the fix has been implemented.
Mar 6, 11:26 PST
Identified - The issue has been identified and our team is working on a fix.
Mar 6, 09:52 PST
Update - Our team is continuing to investigate an issue causing the Giving dashboard to not reflect recent transactions and transfer reports. This affects transactions and transfers starting Monday, 3/4. We assure you that this is just a display issue, and transactions are successfully running and funds are being transferred to your account. This issue will also delay ChMS syncing.
Mar 6, 09:44 PST
Investigating - Our team is currently investigating an issue causing the Giving Transfers page to not update and display the most recent deposit. This is purely a display issue and does not affect funds depositing to bank accounts. You may see a delay in Integration syncing due to this.
Mar 6, 08:41 PST
Mar 5, 2024
Resolved - This incident has been resolved.
Mar 5, 11:42 PST
Monitoring - A fix has been implemented and we are monitoring results. People and Groups pages should now be loading properly.
Mar 5, 11:26 PST
Investigating - Our team is currently investigating an issue related to People and Groups not loading properly in Subsplash Dashboards.
Mar 5, 11:06 PST
Mar 4, 2024

No incidents reported.