All Systems Operational
Uptime over the past 90 days. View historical uptime.
Mobile apps ? Operational
90 days ago
99.99 % uptime
Today
Giving Operational
90 days ago
99.96 % uptime
Today
Subsplash Live Operational
90 days ago
99.94 % uptime
Today
TV apps ? Operational
90 days ago
100.0 % uptime
Today
SnapPages ? Operational
90 days ago
99.96 % uptime
Today
Subsplash Messaging ? Operational
90 days ago
100.0 % uptime
Today
Web tools ? Operational
90 days ago
99.98 % uptime
Today
Dashboards ? Operational
90 days ago
99.91 % uptime
Today
Church Management Operational
90 days ago
99.92 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 26, 2024

No incidents reported today.

Jul 25, 2024

No incidents reported.

Jul 24, 2024
Giving Data not recording and Batches returning error message
Resolved - This incident has been resolved. You should see any missing gift or payment from transactions during this incident appear in your dashboard in the next couple days.
Jul 24, 15:51 PDT
Monitoring - A fix has been implemented, and all data related to gifts and payments will record correctly moving forward. Our team is currently working on restoring data that was not recorded due to this issue.
Jul 24, 13:33 PDT
Identified - The issue has been identified, and the ability to commit batches has been restored. We are currently working on a fix for Giving Data to be recorded in the Dashboard. This does not affect donor's ability to give gifts or payments.
Jul 24, 13:26 PDT
Investigating - We are currently investigating an issue causing Giving Data for Donations, Payments, and Transactions to not record, as well as creating batches returning an error message. This does not affect donor's ability to give gifts or payments.
Jul 24, 13:24 PDT
Jul 23, 2024
Subsplash Dashboard Service Disruption
Resolved - This incident has been resolved.
Jul 23, 06:48 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 23, 06:10 PDT
Identified - The issue has been identified and a fix is being implemented.
Jul 23, 06:06 PDT
Update - We are continuing to investigate this issue.
Jul 23, 05:30 PDT
Investigating - We are currently investigating an issue preventing Clients from logging into the Dashboard. Clients may receive an error when attempting to log into the Dashboard. This issue is also affecting other Subsplash services from loading such as Mobile Apps, SnapPages, Giving, and Media & Live.
Jul 23, 04:37 PDT
Jul 22, 2024

No incidents reported.

Jul 21, 2024
Fill-In Notes Service Interruption
Resolved - This incident has been resolved.
Jul 21, 11:14 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 21, 10:09 PDT
Identified - A fix was implemented, however, the issue persists so our team is working to identify a new resolution.
Jul 21, 09:35 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 21, 08:58 PDT
Identified - The issue has been identified and a fix is being implemented.
Jul 21, 08:52 PDT
Investigating - Our team is aware of and actively investigating the interruption with Fill-In Notes.
Jul 21, 08:34 PDT
Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024
Fill-In Notes Service Interruption
Resolved - This incident has been resolved.
Jul 14, 09:16 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 14, 08:10 PDT
Update - We are continuing to work on a fix for this issue.
Jul 14, 07:52 PDT
Update - We are continuing to work on a fix for this issue.
Jul 14, 07:28 PDT
Identified - The issue has been identified and a fix is being implemented.
Jul 14, 07:12 PDT
Update - We are continuing to investigate this issue.
Jul 14, 06:55 PDT
Update - We are continuing to investigate this issue.
Jul 14, 06:30 PDT
Investigating - We are currently investigating this issue.
Jul 14, 06:13 PDT
Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

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