All Systems Operational
Mobile apps
Operational
90 days ago
100.0 % uptime
Today
Giving Operational
90 days ago
99.88 % uptime
Today
Subsplash Live Operational
90 days ago
100.0 % uptime
Today
TV apps
Operational
90 days ago
100.0 % uptime
Today
SnapPages
Operational
90 days ago
99.93 % uptime
Today
Subsplash Messaging
Operational
90 days ago
99.86 % uptime
Today
Web tools
Operational
90 days ago
99.92 % uptime
Today
Dashboards
Operational
90 days ago
100.0 % uptime
Today
Church Management Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 3, 2023

No incidents reported today.

Oct 2, 2023

No incidents reported.

Oct 1, 2023
Resolved - This incident has been resolved.
Oct 1, 12:07 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 1, 11:13 PDT
Update - Some clients may be experiencing degraded performance with the Subsplash Checkin app. This issue can be resolved by uninstalling and reinstalling the Subsplash Checkin app. If after uninstalling and reinstalling the Subsplash Checkin app, you find that your labels are printing longer than usual, then please go into your kiosk settings on the check-in app and select the appropriate tape size to match what you are using, then quit/relaunch the app.
Oct 1, 10:24 PDT
Update - We are continuing to investigate this issue.
Oct 1, 09:45 PDT
Update - If after uninstalling and reinstalling the Subsplash Checkin app, you find that your labels are printing longer than usual, then please go into your kiosk settings on the check-in app and select the appropriate tape size to match what you are using, then quit/relaunch the app.
Oct 1, 09:18 PDT
Update - Some clients may be experiencing degraded performance with the Subsplash Checkin app. This issue can be resolved by uninstalling and reinstalling the Subsplash Checkin app.
Oct 1, 08:48 PDT
Investigating - We are currently investigating this issue.
Oct 1, 08:20 PDT
Sep 30, 2023

No incidents reported.

Sep 29, 2023
Resolved - This incident has been resolved.
Sep 29, 11:08 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 29, 10:49 PDT
Identified - We have identified the issue with Church Management mailouts failing to send, and our team is currently implementing a fix.
Sep 29, 09:55 PDT
Investigating - We are currently investigating this issue.
Sep 29, 09:32 PDT
Sep 28, 2023
Resolved - This incident has been resolved.
Sep 28, 17:45 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 28, 17:23 PDT
Update - We are continuing to work on a fix for this issue.
Sep 28, 16:02 PDT
Update - We are continuing to work on a fix for this issue.
Sep 28, 14:54 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 28, 14:33 PDT
Investigating - We are currently investigating an issue causing some SnapPages sites to show a HTTP Error 500
Sep 28, 13:58 PDT
Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023
Resolved - This incident has been resolved.
Sep 24, 11:13 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 24, 11:09 PDT
Investigating - We are currently investigating this issue.
Sep 24, 10:59 PDT
Sep 23, 2023

No incidents reported.

Sep 22, 2023
Resolved - This incident has been resolved.
Sep 22, 16:30 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 22, 16:05 PDT
Update - We are continuing to investigate this issue.
Sep 22, 14:20 PDT
Update - We are continuing to investigate this issue.
Sep 22, 13:25 PDT
Investigating - We are currently investigating an issue causing some users to experience slow to very slow load times on Church Management.
Sep 22, 12:30 PDT
Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.