All Systems Operational
Mobile apps ? Operational
90 days ago
99.92 % uptime
Today
Giving Operational
90 days ago
99.97 % uptime
Today
TV apps ? Operational
90 days ago
99.94 % uptime
Today
SnapPages ? Operational
90 days ago
100.0 % uptime
Today
Subsplash Messaging ? Operational
90 days ago
100.0 % uptime
Today
Web tools ? Operational
90 days ago
99.85 % uptime
Today
Dashboards ? Operational
90 days ago
99.84 % uptime
Today
Subsplash Live Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 27, 2020

No incidents reported today.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020
Resolved - This issue is now resolved.
Sep 21, 08:37 PDT
Monitoring - A fix was implemented and we are seeing large numbers of audio and video files completing the transcoding process. We will continue to monitor the situation.
Sep 21, 07:56 PDT
Identified - The issue has been identified and we are working to implement a fix.
Sep 21, 07:42 PDT
Update - We are continuing to investigate this issue and will keep you updated as we work to a resolution.
Sep 21, 07:35 PDT
Investigating - Audio and video files are experiencing long processing times or failing to process in some cases.
Sep 21, 07:03 PDT
Sep 20, 2020

No incidents reported.

Sep 19, 2020
Resolved - This incident is resolved.
Sep 19, 08:33 PDT
Update - The underlying cause was identified and resolved. All systems are operational. We will continue to monitor to ensure stability.
Sep 19, 08:08 PDT
Update - We are continuing to investigate this issue.
Sep 19, 07:42 PDT
Investigating - Mobile apps and dashboards are experiencing a service disruption. Our teams are mobilized and working to resolve.
Sep 19, 07:36 PDT
Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.