Subsplash Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Mobile apps Operational

90 days ago

99.95 % uptime

Today

Giving Operational

90 days ago

100.0 % uptime

Today

TV apps Operational

90 days ago

99.96 % uptime

Today

SnapPages Operational

90 days ago

100.0 % uptime

Today

Web tools Operational

90 days ago

99.96 % uptime

Today

Dashboards Operational

90 days ago

99.92 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 10, 2018

No incidents reported today.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

Event and TV app disruption

Resolved - Events and TV apps are looking good. This incident has been resolved and we will take what we've learned to inform our processes going forward. Thank you!
Dec 6, 06:02 UTC

Monitoring - We have deployed a fix for event embeds, events added to lists and TV apps. They are looking good and we will continue to monitor until we are confident in the resolution.
Dec 6, 05:34 UTC

Update - We have identified the root cause of the events disruption and are working on a resolution. The investigation regarding TV apps is still under way. Thank you for your patience.
Dec 6, 04:44 UTC

Investigating - We are investigating a service disruption to our event web embeds and TV apps. Events added to lists are also not displaying within the app. We will update soon with a more detailed assessment and plan of action to fix the issues.
Dec 6, 04:07 UTC

Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018

Media unable to play on some mobile apps.

Resolved - The service disruption to media is resolved. During this time the ability to navigate to media items within a media series was compromised resulting in no media items displaying inside of their series. All services are operational at this time and we thank you for your patience.
Nov 30, 05:22 UTC

Monitoring - A fix has been implemented, media is up and running and we are watching closely to ensure that we are in the clear.
Nov 30, 04:56 UTC

Update - We are continuing to investigate the disruption to media services within mobile apps and will keep you updated as we learn more and work to implement a resolution.
Nov 30, 04:49 UTC

Investigating - We are currently investigating reports of media items that are not visible or able to play on the mobile app.
Nov 30, 04:12 UTC

Nov 29, 2018

No incidents reported.

Nov 28, 2018

No incidents reported.

Nov 27, 2018

No incidents reported.

Nov 26, 2018

No incidents reported.