Login delays and failures within Subsplash mobile apps

Incident Report for Subsplash

Resolved

Login times are back to normal! Thank you for hanging in there with us this morning. If you were affected by the login issue we would value your feedback at support@subsplash.com.

Posted Jan 20, 2019 - 11:08 PST

Update

We're still searching for the root cause of the login issues and hope to have it identified shortly.

Posted Jan 20, 2019 - 10:41 PST

Investigating

Some users are experiencing delays or failures when they login within Subsplash mobile apps. This would impact users ability to access and use Subsplash Notes. At this time the issue appears sporadic and we encourage anyone experiencing a login failure to try again and contact support@subsplash.com for any questions. We are investigating the issue and will continue to update here.

Posted Jan 20, 2019 - 09:51 PST

This incident affected: Mobile apps.