Gifts not showing up in the Dashboard
Incident Report for Subsplash
Resolved
This incident has been resolved. Please see the Statements page of you giving dashboard for an important update about generating statements.
Posted Jan 01, 2025 - 18:57 PST
Update
We are continuing to work on a fix for this issue.
Posted Jan 01, 2025 - 12:37 PST
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 01, 2025 - 11:27 PST
Investigating
We are currently investigating an issue causing gifts to not show up in the Dashboard, on statements, and on reports. This does not affect Donors' ability to give. Gifts are still being processed normally and this issue only affects their visibility in the Dashboard.
Posted Jan 01, 2025 - 10:53 PST
This incident affected: Giving.