SnapPages Web Builder, Apps and Livestreams unable to load.

Incident Report for Subsplash

Resolved

This incident has been resolved.
Posted Jan 21, 2024 - 08:51 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 21, 2024 - 08:12 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 21, 2024 - 08:03 PST

Update

Our team is currently investigating an issue where users are unable to load their SnapPages web builder, mobile apps, or live streams.
Posted Jan 21, 2024 - 07:43 PST

Update

We are continuing to investigate this issue.
Posted Jan 21, 2024 - 07:02 PST

Investigating

We are currently investigating this issue.
Posted Jan 21, 2024 - 06:45 PST
This incident affected: Mobile apps, TV apps, and SnapPages.