Giving Dashboard returning 500 error and Giving page continuously loading

Incident Report for Subsplash

Resolved

This incident has been resolved.

Posted May 09, 2024 - 10:23 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 09, 2024 - 10:08 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 09, 2024 - 10:06 PDT

Investigating

We are currently investigating an issue causing Giving Dashboards to display a 500 error and some Giving pages to display a continuous loading wheel

Posted May 09, 2024 - 10:02 PDT

This incident affected: Giving.