Giving Analytics

Incident Report for Subsplash

Postmortem

Infrastructure changes triggered a change to the analytics system which caused certain analytics widgets like those on the giving analytics page to display blank data. We will monitor changes like this in the future to ensure we reduce or eliminate this same issue from happening again.

Posted Mar 02, 2022 - 16:13 PST

Resolved

This incident has been resolved.

Posted Mar 02, 2022 - 16:09 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 02, 2022 - 15:43 PST

Investigating

We are currently investigating the issue.

Posted Mar 02, 2022 - 14:57 PST

This incident affected: Giving.