When processing files using Pulpit AI, some may remain in the “Processing” state longer than expected

Incident Report for Subsplash

Resolved

This incident has been resolved.
Posted Apr 01, 2025 - 11:52 PDT

Update

We are continuing to monitor for any further issues.
Posted Apr 01, 2025 - 05:59 PDT

Update

We are continuing to monitor for any further issues.
Posted Mar 31, 2025 - 13:05 PDT

Update

We are continuing to monitor for any further issues.
Posted Mar 31, 2025 - 12:08 PDT

Update

We are continuing to monitor for any further issues.
Posted Mar 31, 2025 - 10:34 PDT

Update

We are continuing to monitor for any further issues.
Posted Mar 31, 2025 - 09:44 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 31, 2025 - 09:11 PDT

Update

We are continuing to investigate this issue.
Posted Mar 31, 2025 - 08:54 PDT

Investigating

We are currently investigating this issue.
Posted Mar 31, 2025 - 08:33 PDT