Unable to View Messaging Groups in the Dashboard

Incident Report for Subsplash

Resolved

This incident has been resolved.
Posted Dec 13, 2024 - 13:25 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 13, 2024 - 10:26 PST

Investigating

We are currently investigating an issue where some Messaging users do not see Groups in the Subsplash Dashboard; however, they are still visible in the Mobile App. Updates will be posted as we identify and resolve this issue.
Posted Dec 13, 2024 - 10:15 PST
This incident affected: Dashboards.
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