Event and TV app disruption
Incident Report for Subsplash
Events and TV apps are looking good. This incident has been resolved and we will take what we've learned to inform our processes going forward. Thank you!
Posted Dec 05, 2018 - 22:02 PST
We have deployed a fix for event embeds, events added to lists and TV apps. They are looking good and we will continue to monitor until we are confident in the resolution.
Posted Dec 05, 2018 - 21:34 PST
We have identified the root cause of the events disruption and are working on a resolution. The investigation regarding TV apps is still under way. Thank you for your patience.
Posted Dec 05, 2018 - 20:44 PST
We are investigating a service disruption to our event web embeds and TV apps. Events added to lists are also not displaying within the app. We will update soon with a more detailed assessment and plan of action to fix the issues.
Posted Dec 05, 2018 - 20:07 PST
This incident affected: Mobile apps, TV apps, and Web tools.