The Church App Android service disruption

Incident Report for Subsplash

Resolved

This incident is resolved. The rollback was successful and the specific cause was identified and fixed.

Posted Sep 15, 2019 - 14:14 PDT

Monitoring

We performed a rollback of recent back end work which fixed the underlying issue. The Church App on Android devices is now running as expected and we will monitor to ensure the resolution remains stable.

Posted Sep 15, 2019 - 13:57 PDT

Update

Testing continues to determine the exact cause of the disruption.

Posted Sep 15, 2019 - 12:50 PDT

Update

We are continuing to investigate this issue.

Posted Sep 15, 2019 - 12:12 PDT

Investigating

The Church App container app is currently not loading on Android devices. Standalone apps are not affected.

Posted Sep 15, 2019 - 11:36 PDT

This incident affected: Mobile apps.