Search function disruption for The Church App and Standalone apps

Incident Report for Subsplash

Resolved

The search disruption issue is now resolved. The fix is stable and we appreciate your patience.
Posted Mar 15, 2019 - 11:41 PDT

Monitoring

A fix is in place and search is working beautifully. If you experience a search error please force close and then open the app to resolve the issue. We'll keep a close eye on this fix to ensure stability.
Posted Mar 15, 2019 - 11:19 PDT

Update

The investigation continues, thank you for your patience. If you have questions or concerns please reach out to support@subsplash.com.
Posted Mar 15, 2019 - 10:40 PDT

Update

The investigation of the search functionality returning an error message continues. Other app functionality is unaffected.
Posted Mar 15, 2019 - 09:16 PDT

Update

We are continuing to investigate this issue.
Posted Mar 15, 2019 - 08:42 PDT

Investigating

Search functionality is returning a service error in The Church App and standalone apps.
Posted Mar 15, 2019 - 08:19 PDT
This incident affected: Mobile apps.