Apps loading slowly

Incident Report for Subsplash

Resolved

We activated a fix and all systems are responding as expected. App load times are fast and we appreciate your patience during this time. Enjoy the rest of your Sunday!

Posted Jan 06, 2019 - 09:43 PST

Identified

Some apps are still experiencing longer than expected load times and we are working hard to resolve the underlying cause.

Posted Jan 06, 2019 - 09:17 PST

Update

We are continuing to investigate this issue.

Posted Jan 06, 2019 - 08:54 PST

Investigating

We are investigating slow app load times and in some cases apps failing to load. The disruption is intermittent and we are implementing a fix.

Posted Jan 06, 2019 - 08:50 PST

This incident affected: Mobile apps.