The service disruption to media is resolved. During this time the ability to navigate to media items within a media series was compromised resulting in no media items displaying inside of their series. All services are operational at this time and we thank you for your patience.
Posted 3 months ago. Nov 30, 2018 - 05:22 UTC
A fix has been implemented, media is up and running and we are watching closely to ensure that we are in the clear.
Posted 3 months ago. Nov 30, 2018 - 04:56 UTC
We are continuing to investigate the disruption to media services within mobile apps and will keep you updated as we learn more and work to implement a resolution.
Posted 3 months ago. Nov 30, 2018 - 04:49 UTC
We are currently investigating reports of media items that are not visible or able to play on the mobile app.