Web players (SnapPages and Web App) failing to load files that were recently uploaded.
Incident Report for Subsplash
Resolved
This incident has been resolved.
Posted Feb 03, 2024 - 15:13 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 03, 2024 - 14:48 PST
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 03, 2024 - 14:43 PST
Update
We are continuing to investigate this issue.
Posted Feb 03, 2024 - 14:12 PST
Update
We are continuing to investigate this issue.
Posted Feb 03, 2024 - 13:42 PST
Investigating
We are currently investigating this issue.
Posted Feb 03, 2024 - 13:21 PST
This incident affected: SnapPages and Web tools.