Giving embed service disruption

Incident Report for Subsplash

Resolved

Our team has rolled back changes that resulted in a Giving embed service disruption. We have verified the resolution of this issue and all Giving embeds are now fully operational.

Posted Nov 06, 2019 - 09:54 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 06, 2019 - 09:44 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 06, 2019 - 09:39 PST

Investigating

We are currently investigating Subsplash Giving embeds that are currently failing to load.

Posted Nov 06, 2019 - 09:31 PST

This incident affected: Giving.