Web embed service disruption

Incident Report for Subsplash

Resolved

Web embeds are loading and stable. Thank you for your patience and understanding!

Posted Mar 29, 2019 - 14:21 PDT

Update

A fix is in place and the Media, Event and App Promo embeds are loading as expected. We'll keep a close eye on this fix to ensure stability.

Posted Mar 29, 2019 - 14:12 PDT

Update

We are continuing to investigate this issue. Thank you so much for your patience.

Posted Mar 29, 2019 - 13:59 PDT

Investigating

We are currently investigating Media, Event and App Promo embeds that are currently failing to load.

Posted Mar 29, 2019 - 13:35 PDT

This incident affected: SnapPages and Web tools.