In response to COVID-19 and the increased traffic on our services on March 15th, Subsplash has taken significant additional steps to prepare for the increased utilization of our platform and services.
It’s more important than ever for churches and ministries to have a delightful and reliable mobile platform to engage their audiences on Sunday and beyond. To prepare for increased traffic and demand, we have provisioned additional database and application capacity for each element of our platform. We also increased safeguards so that donors can give quickly regardless of an increase in traffic on Subsplash Giving. In order to deliver increased platform reliability, each improvement we make will remain active for the foreseeable future.
In the unlikely event that an issue arises, we have improved our monitoring and alerting systems on top of increasing our weekend support. Our Platform Specialist team is ready and available over the weekend to respond to your requests! You can reach them through this link and subscribe to our Status Page to receive updates straight to your phone.
Thank you for partnering with us! Subsplash is here to serve you and fuel the mission you’ve been called to; especially during this time of social distancing and the resulting need for churches to engage digitally!