HTTP Error 500 on some SnapPages websites

Incident Report for Subsplash

Resolved

This incident has been resolved.
Posted Sep 28, 2023 - 17:45 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 28, 2023 - 17:23 PDT

Update

We are continuing to work on a fix for this issue.
Posted Sep 28, 2023 - 16:02 PDT

Update

We are continuing to work on a fix for this issue.
Posted Sep 28, 2023 - 14:54 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 28, 2023 - 14:33 PDT

Investigating

We are currently investigating an issue causing some SnapPages sites to show a HTTP Error 500
Posted Sep 28, 2023 - 13:58 PDT
This incident affected: SnapPages.