Media embeds unable to play on mobile browsers

Incident Report for Subsplash

Resolved

After close examination, this issue is affecting a very small percentage of media embed use cases. We will continue to correct and optimize this experience and will consider this current case resolved.

Posted Apr 19, 2020 - 09:17 PDT

Update

We are continuing to investigate this issue.

Posted Apr 19, 2020 - 08:46 PDT

Investigating

We are currently investigating an issue involving media embed performance on mobile browsers. Media embeds within the native mobile app are unaffected.

Posted Apr 19, 2020 - 08:23 PDT

This incident affected: Web tools.