App and Giving Facebook Authentication

Incident Report for Subsplash

Resolved

Log in and sign up with Facebook is no longer available. If you have previously signed up via Facebook, you can still access all your account information by creating a new account via Subsplash login and using the same email address that you use with Facebook. For further information, read here: https://support.subsplash.com/hc/en-us/articles/4440836621847
Posted Feb 17, 2022 - 11:30 PST

Update

We are continuing to work on a fix for this issue.
Posted Feb 17, 2022 - 10:32 PST

Update

We are continuing to work on a fix for this issue.
Posted Feb 17, 2022 - 09:11 PST

Identified

The issue has been identified and we are working to find a fix.
Posted Feb 17, 2022 - 08:15 PST

Update

We are continuing to investigate this issue.
Posted Feb 17, 2022 - 07:48 PST

Investigating

We have identified an issue causing end-user login with Facebook to fail. We are investigating this issue and hope to have a fix implemented soon.
Posted Feb 17, 2022 - 06:29 PST
This incident affected: Mobile apps, Giving, and Subsplash Messaging.