Subsplash Giving

Incident Report for Subsplash

Postmortem

These issues were a result of an unexpected change by one of our hosting providers. We’ve adjusted for that change to restore our services.

Posted Dec 13, 2021 - 10:11 PST

Resolved

This incident has been resolved.

Posted Dec 12, 2021 - 09:57 PST

Update

We are continuing to monitor for any further issues.

Posted Dec 12, 2021 - 09:38 PST

Monitoring

A fix has been implemented and we are closely monitoring the results. Users can expect full functionality.

Posted Dec 12, 2021 - 09:16 PST

Update

We are continuing to investigate. Users may experience longer than expected load times when accessing Subsplash Giving.

Posted Dec 12, 2021 - 08:56 PST

Investigating

We are investigating interment loading issues on the Subsplash Giving platform.

Posted Dec 12, 2021 - 08:20 PST

This incident affected: Giving.